The operation and further development of company applications place high demands on expertise and reaction speed. Fast, competent support is essential, especially in the event of incidents. In addition, legal, technical and business changes require continuous adaptation of your SAP systems.
With more than 1,200 SAP experts, we support you as an experienced SAP Gold Partner in all areas of SAP application management. We offer you scalable, flexible and customised services that are tailored to your individual business requirements.
Seamlessly scale your SAP operations to meet changing business needs with our flexible SAP Application Management Services.
Our service portfolio
Optimise your SAP operations with our customised application management services. We offer comprehensive support, continuous development and innovative solutions for your SAP systems.
Basic Services
- 1st-/ 2nd-/ 3rd-level Services
- ITIL-based Service Processes
- User und Role Administration
- Service Management for SAP RISE (and inventory models)
- Service ReportingÂ
Functional Services
- Application Management
- Data Management
- Reporting and Analytics
Technical Services
- Application development
- Fiori development
- Form Services
- SAP Business Technology Platform Services (BTP-Services)
- SAP Basis Services
- Security Services
Extended Services
- Remote Expert Services
- Strategy & Roadmap Planning
- Trainings/ Workshops
Operation and service management
Our standardised service level agreements (SLAs) guarantee the highest service quality and fast response times. A local service delivery manager provides you with a direct contact for all service and project issues.
Further development of your SAP systems
The continuous optimisation of your SAP applications is essential for long-term success. With a transparent change management process, we evaluate and realise changes efficiently and reliably.
Structured SAP transition methodology
Our proven transition methodology ensures that all formal and informal information is seamlessly transferred during the transition.
Phase 1: Planning & enablement
- Joint target definition and requirements analysis
- Creation of a detailed transition plan
- Analysis of existing SAP systems, data and processes
Phase 2: Knowledge transfer
- Detailed workshops with your specialist teams
- Documentation and transfer of all relevant information
- Identification and minimisation of risks
Core technologies
- SAP ECC
- SAP S/4HANA (onPremise, Cloud, RISE with SAP)
- SAP Business Technology Platform (BTP)
- SAP SuccessFactors
- SAP Analytics Cloud / BW4HANA / Datasphere
- SAP Sales- & Commerce Cloud
Our advantages for you
- Customised service models for tailor-made solutions
- Industry expertise for efficient processes
- Flexible contract models with full transparency
- Scalability & agility for dynamic requirements
- Relief for your team so that you can concentrate on your core business
Get in touch
Get individual advice and tailor-made solutions – talk to our SAP experts and optimise your business processes sustainably!
Michél Lück
Head of Global Application Management Services SAP
ams-sap@adesso.de
Further insights that underline our technology and consulting expertise in SAP Managed Services.
